Quote

Designing the team

My learnings from the advice of design leaders, that all started over dim sum (Insights from design leaders @dcdomain @mulegirl @jonnyliebs @bbaxley @lmindler … “Designing the Team” http://t.co/3ePOTD16gY...

Source: medium.com

See on Scoop.itDesigning design thinking driven operations

Quote

FutureGov | Design as risk management

RT @Rebeccaannbirch: Using design thinking=like Ctrl-Alt-Z for a project. http://t.co/CLU14FcLqs … … via @Innovation_Unit @FutureGov #fails…

Source: wearefuturegov.com

See on Scoop.itDesigning design thinking driven operations

Quote

Design Thinking: Empathetic Approach To Problem Solving

Curiosity Design Research explains how to apply a designer’s mindset to problem solving, with an emphasis on human interaction.

Source: homegrown.ph

See on Scoop.itDesigning design thinking driven operations

Quote

D-School Futures: SAIC’s Lisa Norton on the ‘Thinking-Making’ Approach to Design Education, and Why Her Students Must Learn to Befriend Failure

This is the final installment of D-School Futures, our interview series on the evolution of industrial design education.

Source: www.core77.com

See on Scoop.itDesigning design thinking driven operations

Quote

HRMA Video Interview with MaRi Edgar on Design Thinking (6:30PM) – YouTube

In the face of a fast changing and increasingly more complex world, many argue that creativity and innovation are crucial 21st century skills. Design thinkin…Source: www.youtube.com

See on Scoop.itDesigning design thinking driven operations

Quote

You Ain’t Seen Nothing Yet

Today, the only constant is change… And the rate of change is increasing. You either disrupt yourself, or someone else will. For any company, sitting still equals death. I believe that we are now… (A tsunami of change is coming.

Source: peterdiamandis.com

See on Scoop.itDesigning design thinking driven operations

Quote

Support 2020: The Key Skills and Drivers of Today’s Customers and Tomorrow’s Services

“People want consistent relationships, not customer service.” (“Service Catalogs are the phonebooks of IT Management, no one shops at work.” via @GoToAssist http://t.co/xlZbJRe9MV

Source: learn.gotoassist.com

Not relationships, merely encounters

See on Scoop.itDesigning design thinking driven operations