Look:your next reorganization must be around customers or services
Posted by: fredzimny on: 2009/03/29
Artist: William Selden
Yes, they will come again.
The depression and the preparation for the forthcoming boom will lead to a restructuring, anyway.
Maybe this time, the reorg quells internecine conflict among functional and geographical silos by relocating the profit and loss center.
Now in a networked services economy, heavily dependent on knowledge, my prediction is that services P&L or a customer based P&L will be major trends.
Quite a few companies have already shifted their focus to product (services) categories, sometimes encountering pittfalls. My trend prediction is that we are witnessing this evolution even more in the forthcoming quarters. Functional silos are becoming integrated. Geographic silos have already become online.
Focussing on services (products) and customers is the only way you can manage your operations and lead it to a succesfull boom.
Do you agree?
Artist: William Selden
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