Social CRM Moves Focus from ‘Management’ to ‘Relationship’ ITBusinessEdge.com

I would have said from management to the customer. Anyway, awesome to read

Found at Social CRM Moves Focus from ‘Management’ to ‘Relationship’ | Blogs | ITBusinessEdge.com.

Justice Potter Stewart uttered one of the most famous phrases in Supreme Court history during a case in which he had to consider whether a 1958 French film called “The Lovers” could be considered pornographic. He could perhaps never succeed in intelligibly defining pornography, Stewart said, but “I know it when I see it, and the motion picture involved in this case is not

To be continued at Social CRM Moves Focus from ‘Management’ to ‘Relationship’ | Blogs | ITBusinessEdge.com.

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