Why understanding baby boomers, generation X and generation Y holds the key to smart 21st century customer service leadership

See on Scoop.itDesigning design thinking driven operations

Why understanding baby #boomers, #GenX and #GenY holds the key to smart 21st century customer service leadership http://t.co/zqsBtvg8...

Photocredit: 500px / Photo “Reading” by Ilya Butorine

See on library.customerservicezone.com

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