901 Blogs: The Show Business side of Service Design
Business901 podcast guest, Adam St. John (aka Adam Lawrence) of Work-Play-Experience discusses the theatrical aspect of service design and how theater can play a vital role in developing your customer experience.
Read all at Designing design thinking driven operations | Scoop.it http://www.scoop.it/t/designing-designed-customer-service/p/2115352376/901-blogs-the-show-business-side-of-service-design
Posted on 2012/07/06, in Uncategorized and tagged 901 Blogs: The Show Business side of Service Design, http://www.scoop.it/t/designing-designed-customer-service. Bookmark the permalink. Comments Off.