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The road is wider than long

Talk given at Data Days on October 1st 2014 in Berlin.Source: www.slideshare.net

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What’s New in Marketing? September 2014 – Smart Insights Digital Marketing Advice

Our round-up of the latest advice and developments in digital marketing with a focus on customer experience and trends this month This month we published T. Marketing topic(s):Marketing innovation. Advice by Dave Chaffey.

Source: www.smartinsights.com

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Service Design Global Conference 2014 – PhD activities

PhD Activities: If you are deeply involved in knowledge production there will be four high-light activities starting Monday and ending Wednesday, that you may join. The Monday events are only open to PhD students who have pre-registered, whereas the activities during the main conference are open to anyone who wishes to participate. The activities will be…

Source: conferences.service-design-network.org

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Keeping your customer experience program moving with a plan

RT @ricktucker88: Keeping your customer experience program moving with a plan. http://t.co/0nJEi5nLoe #ccm #cxm http://t.co/5GZF7Tl6D4

Source: www.doculabs.com

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What do consumers think about digital customer experience? We found out.

Years ago, your nearest competitors might have been down the street—or all the way across town. Today, they’re just a click away. It used to be that custome (What do consumers think about digital #custexp?

Source: www.smartercommerceblog.com

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How Your Desk Has Evolved Over The Past 35 Years

A cluttered desk used to be just another part of getting things done. Now it’s a character failing. Thanks, Technology! (A cluttered desk used to be just another part of getting things done. Now it’s a character failing.

Source: www.fastcodesign.com

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Going Beyond ‘Bolt-On’ Digital Transformation

Much has been made recently of the imperative to fully transition our businesses into the modern digital world. It now hardly needs to be said at this point. There is even some encouraging news for…

Source: dionhinchcliffe.com

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