Quote

Global Social Media For Brands

More than 2 billion people around the world used social media in the past 30 days, and these numbers are still growing at an impressive rate. This connected, v…Source: www.slideshare.net

See on Scoop.itDesigning design thinking driven operations

About these ads
Quote

Digital transformation goes beyond customer experience – Diginomica

Digital transformation goes beyond customer experience
Diginomica
This is even more shocking when you consider that the report specifically focuses on digital customer experience.

Source: diginomica.com

See on Scoop.itDesigning design thinking driven operations

Quote

Service Design Global Conference 2014 – Robert Bau

Biography Robert Bau is a heavy-weight strategist and thought leader in service innovation, branding and marketing with almost 20 years’ agency/consultancy experience in shaping customer expectations and experiences in our post-industrial society.

Source: conferences.service-design-network.org

See on Scoop.itDesigning design thinking driven operations

Quote

Social Business Beyond Marketing; CMO Council Examines State of Marketing – InsideCXM

Marketing executives have come a long way according to the latest report from the CMO Council, but they haven’t made it yet. We take a look at what’s working and what still needs to change. Plus… social business.

Source: www.insidecxm.com

See on Scoop.itDesigning design thinking driven operations

Quote

Designing for the Back Office – Service Design Drinks Berlin

What’s happening behind a service’s curtains? This edition of Service Design Drinks was hosted at SAP. Their designers Marion Fröhlich and Mauro Rego talked ab…Source: www.slideshare.net

See on Scoop.itDesigning design thinking driven operations

Quote

26 Social Listening Tools to Infuse Your eCommerce Marketing with Awesome Intelligence

When you start off in eCommerce (or if you’ve been doing it for a while), you will realize how important quality marketing is to keep the pipeline of traffic going to your site. It is very likely that initially you will be relying mostly on organic, unpaid media to keep it afloat. Thus, most of your efforts might be around blogging, Facebook & Twitter posts, video and all other kinds of content marketing.

 

This comes with 3 main challenges:Being creative on demand.Coming up with topics for your marketing campaigns often.Do so at a volume that makes a difference and works for an ecommerce business. It has to be scalable in volume to bring home the bacon, so to speak.

Source: feedproxy.google.com

See on Scoop.itDesigning design thinking driven operations

Quote

Digital Transformation, Innovation, Optimization, and Disruption: Spin the Dial

Imagine for a moment you’re in the woods, trying to climb to the top of a nearby mountain — only you’ve lost your way, and you’re not sure where the mountain is. So you get the bright idea: simply walk …

Source: innovationinsights.wired.com

See on Scoop.itDesigning design thinking driven operations

Quote

Are you your ‘proper job’ in the future of work?

A major dilemma faces a growing number of people – should they really be `employed’ at all, these days? Is self-employment the work direction of the future, and are the collaborative capabilities of the cloud the tools to make it happen?

Source: diginomica.com

See on Scoop.itDesigning design thinking driven operations

Quote

Touchpoint Measurement 101 Part II: Effective Methods for Measuring Touchpoints | Touchpoint Dashboard

#Touchpoint Measurement 101 Part II: Effective Methods for Measuring Touchpoints | http://t.co/oMnCVIldSC #journeymap #custexp

Source: www.touchpointdashboard.com

See on Scoop.itDesigning design thinking driven operations