- The Study of Supermarket Service Design under the Context of New … (serve4impact.com)
- Forbes Leadership Highlights of the Week: The World Loses Steve Jobs (forbes.com)
Last week David Armano had the honor of performing the opening Keynote at Community Conference 2011 hosted in Copenhagen Denmark. A delightful, high quality event with attendees coming from all parts of Scandinavia and Europe, it also featured talks from Dell’s Bill Johnston and Good Magazine’s Max Schorr.
Joy and let not us forget the relevance of joy for customers
Found at Seth’s Blog: Organizing for joy.
Traditional corporations, particularly large-scale service and manufacturing businesses, are organized for efficiency. Or consistency. But not joy.
To be continued at http://sethgodin.typepad.com/seths_blog/2010/10/organizing-for-joy.html