The Five Cs of Opportunity Identification – Scott Anthony – Harvard Business Review

Found at The Five Cs of Opportunity Identification – Scott Anthony – Harvard Business Review.

Simply asking “what job is the customer trying to get done?” can be a powerful way to enable innovation, because it forces you to go beyond superficial demographic markers that correlatewith purchase and use to zero in on frustrations and desires that motivate purchase and use

Read all at The Five Cs of Opportunity Identification – Scott Anthony – Harvard Business Review.

My point of view: I always love variations on the CCCCC-theme of this blog

500px / Photo “Talking to the trees” by Alexandra Schastlivaya

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Social Media: Executive MBA Course by Martijn Arts

Social media explained to CIO’s attending an Executive MBA in Business & IT at Nyenrode Business University (Breukelen, Netherlands). Containing seven blocks of theory and practical assignments. The goal is described as follows: “Social media connects us all. It speeds up communication processes and poses new challenges in a world that is becoming more and more dynamic and connected. Goal for you is to learn to rethink your communication, organization and business in this new dynamic and connected era. Rethinking will simplify complex challenges and help you and your organisation learn and develop.”

Disclosure statement

Please note that the author’s company works for my current employer. But there is no relation between these activities and me as an employee, as a professional or as a person.

Maybe tea? by ~lorendil on deviantART

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Harvard Researchers Find A Creative Way To Make Incentives Work

<p>Riding in Mallorca…  #bikes #mallorca #travel #meinmyplace  (Taken with Instagram)” />Found at <a href=Harvard Researchers Find A Creative Way To Make Incentives Work | TechCrunch.

Incentives are all the rage: employee bonus pay, app badges, student grades, and even lunch with President Obama. Despite their widespread use, most research finds that incentives are terrible at improving performance in the long-run on anything but mindless rote tasks, because the fixation on prizes clouds our creative thinking (video explanation below). 

Read all at

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Jane Hart’s Workforce development services framework

(by thom♥)Here is an updated version (V3) of the WSD Framework with more charts and descriptions, and now available as a PDF to download under a Creative Commons Licence.

Social tools are changing not only the way that professionals are working and learning but also the way that organisations are transforming into social businesses.

In the new connected workplace, current training, e-learning or blended learning services, which take a top-down, ”command and control” approach to organising and managing “learning” will not be appropriate to support these new ways of working and learning.

What will be required is a completely new range of services – which we might call non-training services – that are focused on supporting continuous performance improvement and learning in the workflow as people do their jobs.


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Accenture’s the learning enterprise


(via in cup | Flickr - Photo Sharing!)I do not state that this decade is the decade of the most turbulent change in the history of mankind. But i do believe that – as a result of the disruptive effects of technology, knowledge is becoming faster and faster obsolote. And that does have managerial and HR consequences.  But it affects you as a professional and as a person

Bringing new and relevant skills to the workforce has never been more important. To do so successfully, organizations must absorb the best practices of internal and external experts into their own knowledge base, connect people in ways that will encourage innovation and turn the entire enterprise into a learning team.

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How Long Before You Will Instead of Google It?

See on Scoop.itDesigning design thinking driven operations

“Services like depend on a community of millions of hardworking experts who wonder what to do with the wealth of knowledge and wisdom they have accumulated in life and are happy to share it.”

Written by blogger Shred Pillai on the Huffington Post, this vibrant praise of Social Curation in general and in particular, points out the changes we’re seeing in the way we look for information. From basic search, we now look more and more for meaning and context from human experts.

Beyond information, we want knowledge.

And this is what Curation is all about.

As he concludes: “At the end of the day,, which is free, is the right answer for information seekers and providers as well as the experts who like to show off their expertise.”

See on

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Design to Improve Life Education

From the authors:

Design to Improve Life Education aims to secure that the thinking of Design to Improve Life becomes part of the curriculum for all teachers and educators in Denmark and Sweden. By this, we will distribute knowledge of innovation, creativity, entrepreneurship and solution-making that is based on social, economic and environmental sustainability and focus on people and users.

The project has been developed in partnership with Malmö Högskola, UCC, SDU, four high schools and four primary schools in the Øresund Region. The project has two main purposes: to develop new teaching formats based on Design to Improve Life thinking and methodologies in primary schools and high schools, and to educate and re-educate teachers in organizing courses based on the methods, thinking and approach that designers use in their creative processes.

While the students using the format will experience a creative design process where they themselves design solutions for global challenges – for example water shortage, millennium goals, health issues or urbanization – relevant to their own lives.

Through the many different assignments and tasks in the format the students develop proposal for how the identified challenges can be solved. During this process the students will learn, test and understand how to use series of creative tools that will enable them to design solutions to highly complex challenges and understand how the methodologies of Design to Improve Life can improve life for people all over the world.

At the same time, they will understand that Design to Improve Life methodologies can be the basis of problem solving in all professions and they will acquire the creative and visual competences needed to develop new ideas and to shape the best ideas into solutions that improve life for people.

 Photocredit: unypl:
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InfoQ: Design Thinking and Culture of Collaboration

See on Scoop.itDesigning design thinking driven operations

Design thinking is about creating vision of the future, not just managing the present. Bill Burnett from Stanford University recently spoke about design thinking and what questions we need to ask to shift from design to design thinking.

See on

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