What Service Design Can Learn from The X-Factor

Found at Helping Other People Think Like a Designer » What Service Design Can Learn from The X-Factor.

Love it or loathe it the X-Factor is very, very popular. The format has been used worldwide and the process works; distinct phases of activity, different approaches tested along the way and in the end a winner is chosen.

XFactorDiagram

Yes, that’s right i’m talking about television’s X-Factor and service design.

To be continued at http://paulthurston.co.uk/?p=1020

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Reading recommended: Educators to crowdsource solutions to classrooms problems

Reading recommended: Educators to crowdsource solutions to classroom problems http://ht.ly/18XoBR

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