How design thinking can be applied to business organisations …

De Rosa Bicycles - BIKEADELIC: Pic of the Day – NAHBS 2010 – De Rosa Neo PrimatoVia Scoop.itDesigning designed customer service

The process, principles and attitudes of designers are what constitute ‘design thinking’ and while many other professionals and disciplines share similar processes (eg. crafting strategy, facilitation), principles (eg.
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