The smarter enterprise — Online Collaboration

One more intruiging question. Has online collaboration make u, ur collegaes  and your team smarter. What about your competitors outside and inside your enterprise.

Found at The smarter enterprise — Online Collaboration.

Enterprises spend $270 billion on software every year, yet some can’t even calculate the number of employees in their organizations. Shocking?

Read all at The smarter enterprise — Online Collaboration.

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So We Adapt. What’s the Downside? — HBS Working Knowledge

Found at So We Adapt. What’s the Downside? — HBS Working Knowledge.

Adaptability is a current byword in a world filled with uncertainty at all levels, including that of the individual. We adapt by listening to and heeding customers. We adapt by delegating authority, often to teams operating at the lowest levels of the organization

Read all at So We Adapt. What’s the Downside? — HBS Working Knowledge.

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Collaboration and Competition

Regular readers know that i believe in collaboration, but – being a biker – please note that everyone benefits if there is a productive tension.

Found at Collaboration and Competition.

Although most of us wouldn’t hesitate to admit that collaborationimplies some kind of competition for most employees and teams, understanding how collaboration works as an organized distributed task chain is a good strategy and approach to collaboration implementation that will prevent our employees to compete among them

Read all at Collaboration and Competitio

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Green Chameleon » Trends in Knowledge Management

Found at Green Chameleon » Trends in Knowledge Management.

raditionally, KM was more often than not a top-down driven approach. For example, document taxonomies and knowledge sharing procedures were defined; identified experts shared their knowledge in defined communities.

Today, we can identify six strong trends that lead into new concepts of knowledge sharing and collaboration:

Exploring
People are inherently curious for more based on their interest: a) Social media allows us to discover new content which is shared by our peers, friends, etc. b) Social computing empowers people to access information that is related to their interests and scope of work. These services support employees gain faster a deeper and broader expertise complementing classic (expensive) training. This open doors to informal and contextual learning; a more costs effective training.

To be continued at http://www.greenchameleon.com/gc/blog_detail/trends_in_knowledge_management/

Photocredit: http://pedalfar.tumblr.com

Show Me a Bike: Leighton Meester on Wheels

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Recommended: Duperrin’s Link for this week (at last someone gets 21st century knowledge sharing)

Knowledge Flows
Image by Choconancy1 via Flickr

Recommended: Links for this week (weekly) – Hayes Knight: at last someone gets 21st century knowledge sharing “… http://ht.ly/18S7cn

Working in a knowledge intensive enviroment as a contact center, I really have to admit. That in that discipline – at least in the Netherlands – we do not acknowledge the fact that our customers have access to Google, can surf any 1.0 website and are becoming more and more social.

Photocredit: jeremyhughes

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