Intelligence Versus Knowledge @ crm intelligence & strategy.
I was reading a post on the future of activity streams at SocialCast’s blog, and I read a sentence that caught my attention. Somewhere near the middle of the post, Monica Wilkinson (the author) is discussing how she uses activity streams and what she likes about them, and says:
- Making The Case for Enterprise Activity Streams (And Why It’s Not Just “Another Tool”) (socialtext.com)
- New Sources for Business Surprises (blogs.forbes.com)