Keynote at UX Cambridge 2012 Better Product Definition with Lean UX and Design Thinking (More #uxcam #sketchnotes: @jboogie ‘Better product definition with lean UX and design thinking’ http://t.co/7O9DedXb…
See on www.flickr.com
My point of view: love these visuals that much that it hard to post an additional pic. But as these are my guidelines
I would prefer Watch this UX thing.
From the author:
An entry level class answering the question, what is user experience?
- Effective UX Design – Can User Experience Designers be Lean? | UX Booth (scoop.it)
- Creative UI Design Examples for Great UX (awwwards.com)
- UX Design – Marissa Mayer Hopes to Brighten User Experience at Yahoo (scoop.it)
- I Love User Experience – New Ways of Visualizing the Customer Journey Map – Adaptive Path (scoop.it)
Bring The Users: Selling UX in Your Organization was presented at Stir Trek 2012 in Columbus, Ohio by Carol Smith. You are convinced that UX work will not only save time and effort, but will also increase profits. Now you need to persuade your team to integrate UX activities into your work. This presentation will give you the facts to back up your convictions. Carol provides you with clear and compelling responses to tough questions about UX and usability methods. You’ll leave with facts about the Return on Investment (ROI) of UX, how to respond to UX skeptics, and how to turn your entire team into UX advocates.
- What Are Your Organizational Challenges? Answer The Survey. (usabilitycounts.com)
- Article of Interest: Top 5 ROI Benefits of Customer Experience Management (serve4impact.com)
- The Study of Supermarket Service Design under the Context of New … (serve4impact.com)
- Servicedesign.tv – Blogs – On Service Design Critique # 1 (serve4impact.com)
- Design Thinking Demystified – Deloitte’s Online Practice (serve4impact.com)
- September top decks (serve4impact.com)
Read more at We Love Datavis – What the hell is UX? (by nickf)
- Why I can’t convince executives to invest in UX (and neither can you) (uie.com)
- Where do non-UX-team members learn about UX? (adaptivepath.com)
- UX and me (aninosaintlife.wordpress.com)
For a number of years now, companies have been adding execs with Customer Experience in their titles. But only the most savvy, customer-centric organizations actually empower these CX execs with any clout. Most CX activities start and end with surveying and measuring customer satisfaction. Even those initiatives that do dive deeply into understanding customer needs and expectations often leave those learnings just languishing on the floor—without any official or sanctioned input into product or process development/improvement, these insights have no place to go.
And then there is User Experience research and input. Again, although there are often UX practitioners working with—or even on—product development teams, their input is usually provided too late in the development process or discounted in favor of time and budget goals. And talk about being undervalued, one very smart UX practitioner I know makes sure that whatever title she has in an organization, the words User and Experience are not included
- UX Design: What it is, What it Takes, and Where it’s Going (blogs.sitepoint.com)
- Whitney Hess: Design Principles – The Philosophy of UX (adactio.com)
- Marketing: Don’t be a Hater. However… (adaptivepath.com)
- Voice of Experience: Interview with OCBC’s Jin Zwicky (experiencebanker.com)