Posted by Fred Zimny
Retail environments are often the most stable part of the businesses they support. Shouldn’t they instead be proving grounds for reinvention?
- New Service Model and Supporting Space Design | IDEO (serve4impact.com)
Tags: Because i like to share again and again, Customer relationship management, Front Office and Customer Service Operations, Knowledge management, Performance management, retail environments, retail experience, service model, Social CRM and social business, Things I have learned in my life so far, Vision, visionaries, vision things, trends