Some classic consumer decks @Serve4impact

(by Farbenflut)


Customer are changing, buying power is shifting.  Social Networks are replacing ads and promotion


In developed nations we live in an unprecedented world of super-consumption. Our economy demands that we consume to keep it growing healthily. Marketing campaigns whisper “buy-me, buy-me”, and before we know it our homes are filled with ‘stuff’. We love to consume and it is firmly engrained as a social norm – a (sometimes) fun, (mostly) daily activity the majority of us partake in. Globally we already consume 30% more resources each year than our planet can replenish. But if everyone consumed at European rates we would need three planets, and Americans have a five-planet lifestyle.



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Social Customer Service Statistics | Social Media Today

social customer service Looking from this year back to last, it’s scary just how fast social customer service and engagement has evolved.

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Photocredit: reading-is-cool,


Transform – Transform The Book

See on Scoop.itDesigning design thinking driven operations

Transform, a book by Christopher Morace. Learn how leading companies are leading with disruptive social technologies. (RT @TCycholl: Excited for the book launch Chris!

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Photocredit: Hello i’m Wild !