Is it a bike, a means of transportation, achieving a goal or having fun. The last 2 are dominating more and more.
Found at hereatengine.
- The four components of a customer relationship – and how to influence them (serve4impact.com)
- Servicedesign.tv – Blogs – On Service Design Critique # 1 (serve4impact.com)
- What Kind of Relationship Do You Have With Your Customers? Take a Moment to Think About That (customerthink.com)