The graph is of april 2015!
via Gartner Blog Network gbn-feed – Gartner Blog Network http://ift.tt/24y35rx
Michael Maoz The Magic Quadrant for the CRM Customer Engagement Center published this morning ( http://ift.tt/1W9gxB1 – for clients), and though I risk running afoul of the rules in Robert Hartwell Fiske’s Dictionary of…

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