A friendly robot greets me on Facebook. He’s dressed like a doctor, stethoscope and all, here to do a security checkup. So for the next 5 to 10 seconds, I wait as he pokes and prods my account. “He’s really taking good care of me!” I think, when I start to wonder: Are Facebook’s servers really taking that long?

The short answer is no.

Read all: The UX Secret That Will Ruin Apps For You | Co.Design | business + design

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