Lately, new age virtually driven businesses have become all the rage. Everyone is talking about them.

But automation has nothing to do with being lazy, careless, or complacent. You can never fully automate everything, and even if you could — you should not. Nor does talk of a virtual economy immediately link to the cliche of a cheap, low-quality workforce in emerging economies desperate for dollars.

It’s unfortunate that some continue to focus on this narrative.

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