Not easy to convert an office to paperless practices; what stops the process in most firms is inertia at the institutional level. This is because change agents and managers struggle to communicate the business practices, the processes, and the big picture. When all of these are properly in place, the seamless conversion to a paperless office can be made fearlessly by all involved.
Published by Fred Zimny
A management executive for over 25 years. Successfully managed transition programs and front office operations within numerous Dutch companies. Into service design, service management and service innovation. Expertise: Service design Service economy Service innovation Service marketing Service management View all posts by Fred Zimny