If you’ve taken an Uber recently, perhaps you’ve noticed a sign in the car: “Please rate me five stars..” It might have pointed to the perks (gum, water, chargers) that the driver offered you and thanked you politely for your business..
Published by Fred Zimny
A management executive for over 25 years. Successfully managed transition programs and front office operations within numerous Dutch companies. Into service design, service management and service innovation. Expertise: Service design Service economy Service innovation Service marketing Service management View all posts by Fred Zimny