The September issue of the Harvard Business Review (HBR) contains a lengthy essay, entitled Building an Insights Engine , on how Unilever has created the organizational capabilities to “transform data into insights about consumers’ motivations and to turn those insights into strategy..
Published by Fred Zimny
A management executive for over 25 years. Successfully managed transition programs and front office operations within numerous Dutch companies. Into service design, service management and service innovation. Expertise: Service design Service economy Service innovation Service marketing Service management View all posts by Fred Zimny