A wall full of post-its is the signature stock photo for experience design work.There is even “experience design,” which is surely the most imperial, most gaseous, most spectral form of design yet invented. Experience design is closer in spirit to theater, poetry or even philosophy than it is to the older assembly line. What on earth isn’t “experience”? And what is not, in some sense, “interactive”? Experience designers are a tiny group of people with a radically universalized prospectus.” — Bruce Sterling (2009)This quote from science fiction writer Bruce Sterling summarizes how I feel about experience design. I am somewhat in awe of its proclaimed universality and flexibility. I am seduced by its alleged ability to solve any human problem through a simple method of empathic trial-and-error

Source: Mindsets, Tools and Terminology of Experience Design — Digital Experience Design — Medium