The Washington Post: Retailers look past apps to the next frontier of digital shopping: Chatbots –
Artificial intelligence is being touted as a tool for addressing some of humanity’s most pressing problems, including climate change and cancer.
But starting this week, you can put it to work for something a little more prosaic: ordering a hoagie.On Tuesday, Mastercard announced it has partnered with Subway and two other major merchants to launch “chatbots,” which are robots that simulate human conversation
A management executive for over 25 years. Successfully managed transition programs and front office operations within numerous Dutch companies.
Into service design, service management and service innovation.
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