Watch this video: Vint Cerf – 2020 Shaping Ideas

Almost 40 years ago, Vint Cerf became the of the Internet. Today his business cards say Chief Internet Evangelist at Google. When looking into the future, he sees computers and electronics becoming even more intelligent. And the mobile phone, he predicts, will be our companion rather than just a device. Related articles by Zemanta Who should pick up the Nobel prize on behalf of the ‘Internet’? (speedcommunications.com) Creating Immersive Learning Environments (slideshare.net) Google’s Vint Cerf on Private Clouds v. Public Clouds (readwriteweb.com) `Nobel of computing’ goes to early PC designer (sfgate.com) Celebrating Earth Day with Pioneers Robert Metcalfe and Vint Cerf (beet.tv)

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RT @dhinchcliffe: RT @kvoelker: Dries’ take on Joomla & Drupal marketplace & ecosystem #drupal #jo… http://ow.ly/17mEqz

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Reading Predictions for the Groundswell in 2010

Image by kiskeacity via Flickr Predictions for the Groundswell in 2010 trends crm cem http://ping.fm/iOua3 Related articles by Zemanta Marketing in 2010 in free eBook authored by Valeria Maltoni (fredzimny.wordpress.com) Resolutions 2010: Make Your Input Positive according to Conversationagent (fredzimny.wordpress.com) Reading Financial Services: CRM for Financial Services, Part 2: Keeping the ‘R’ in CRM (fredzimny.wordpress.com)

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Resolutions 2010: Customer Think Editorial Topics 2010

Image via Wikipedia Resolutions 2010: Customer Think Editorial Topics 2010 http://ping.fm/P9cJ5 Related articles by Zemanta Resolutions 2010: Mandarin Oriental customer service philosophy: treat your employees right and they will do the same for your customers. (fredzimny.wordpress.com) Resolution for 2010 Customer effort score: Shifting the loyalty curve by reducing customer effort (fredzimny.wordpress.com) Resolutions for 2010: Getting Ready for 2010 now (fredzimny.wordpress.com) Resolutions 2010. Gartner: Cloud computing, analytics top 2010 strategic tech list (fredzimny.wordpress.com) What is the agenda for Customer Services? (contactcenterintelligence.wordpress.com) Resolutions for 2010: Trendwatchingcom’s Trends 2010 (fredzimny.wordpress.com) Resolutions 2010: implementing beyond budgetting (fredzimny.wordpress.com) Resolutions for 2010: Enhanced Marketing (fredzimny.wordpress.com)

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