Smart Machines Are Going to Revolutionize How We Work — Starting with Email

Microsoft, Google and IBM are all over this point, investing heavily to reinvent email — eventually replacing the inbox (and folders and other machinery of office drudgery) with a virtual personal assistant (a la the Apple Knowledge Navigator video from 1987.) Watch the video. Are you ready for it? Comments on http://blogs.gartner.com/tom_austin/2014/11/19/smart-machines-are-going-to-revolutionize-how-we-work-starting-with-email/ Related articles Apple details plans to take over your office Apple Wants a Bite of Corporate Business How IBM Intends to Reinvent Work E-Mail for the 21st Century Google enlists PwC to push Apps, Android, cloud computing to businesses IBM wants to reinvent email, too

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Recommended: An Experience Design Primer – Service Design, UX, CX, DevOps

A small eruption emerged on Twitter in response to my article that covered the Adaptive Path acquisition. At the root of it was a conversation about the differences and overlaps between user experience (UX) and service design. Patrick Quattlebaum, managing director at Adaptive Path and esteemed former colleague sat down with me to see if we could suss out the overlaps and distinctions between each approach. Topic: Customer Experience. Source: http://www.cmswire.com Related articles Resources for Mapping the Experience with Alignment Diagrams Silicon Valley Killed the Design Agency by ZURB [Webinar ] How to Effectively Introduce User Experience (UX) in to an … Continue reading Recommended: An Experience Design Primer – Service Design, UX, CX, DevOps

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Recommended: Many challenges and lots of progress to make for HR according to IBM

Recommended: Many challenges and lots of progress to make for HR according to IBM http://ow.ly/19zd0t Photocredit: vintagey   Related articles Bill Kutik on HR Collaboration Options | ZDNet (zdnet.com) A weirdly vague, inconclusive report from the University of Virginia about the Virginia Quarterly Review. (slate.com) BBC plan to remove HR from the board sends ‘wrong signal’ (telegraph.co.uk) What Media Companies Can Learn From IBM’s Turnaround (contentsutra.com) Bertrand Duperrin: Case Study: How IBM Uncovers “Millions of Dollars” Worth of Sales Leads with Social Media (emarketer.com)

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Mary Meeker’s Internet Trends 2010 by Morgan Stanley Research CM Summit: Marketing in Real Time NY 7/6/2010

Internet Trends 2010 by Morgan Stanley Research View more presentations from CM Summit: Marketing in Real Time. Related articles by Zemanta Mary Meeker: Innovation is Back (readwriteweb.com) Why the Golden Age of Mobile and Online Advertising Is Upon Us (gigaom.com) Mary Meeker’s Awesome Mobile Internet Presentation (businessinsider.com) Mary Meeker: Mobile Internet Will Soon Overtake Fixed Internet (gigaom.com) Shock when Mary Meeker says “Mobile Internet will be Huge” (broadstuff.com) Mobile Applications Panel at BookExpo (personanondata.blogspot.com) Fox Business: Morgan Stanley to Slash 1,200 Jobs (foxbusiness.com)

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