Authors@Google: Harry Karis, the world leading expert on Chateauneuf du Pape

See¬†http://youtu.be/ltSYi4_oPl4 Harry Karis spoke to Googlers in Mountain View on February 2, 2011 about his book The Chateauneuf-du-Pape Wine Book. About Harry Karis: “Born in 1956 (unfortunately a poor vintage in Europe) in the neighbourhoud of Roermond, Harry Karis’s first encounter with wine occurred when he played guitar in a rock and roll band in the mid 70s, enjoying ‘more or less’ good wine at a young age. In the early 80s, he opened a restaurant with his wife Josi and became increasingly fascinated by the world of fine wine. This was the beginning of a long and infinitely pleasurable … Continue reading Authors@Google: Harry Karis, the world leading expert on Chateauneuf du Pape

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The Next Wave in Call Center Technology

Photocredit:¬†AVOGAIRE Bordeaux // LOOKBOOK.nu Related articles Finalist announced for the 2011 Contactless Monkey Awards (krowne.wordpress.com) Does Your Call Center Produce Revenue? (customerthink.com) Significance of Customer Satisfaction in Success of Business (callcentercustomerservice.wordpress.com) Forrester’s Top 10 Trends for Customer Service in 2011 (fredzimny.wordpress.com) Continue reading The Next Wave in Call Center Technology

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