In my opinion, there are two conversations that are a waste of time. One is “should designers learn to code”. The other is, “should designers learn the language of business.” The first is easy to a… Source: eleganthack.com See on Scoop.it – Designing design thinking driven operations Continue reading Why Design Needs Entrepreneurship (and Entrepreneurship Needs Design)
One quarter of APAC businesses have invested in big data, according to a research report just released by Gartner. Customer experience use cases are top priority, especially in financial services and retail — a trend that’s reflected in Australia. Source: http://www.zdnet.com See on Scoop.it – Designing design thinking driven operations Continue reading Big data: Big hype or big hope?
Six essential ingredients are necessary to create a differentiating customer experience. Answers to these questions will tell the story. Source: http://www.strategicdriven.com Continue reading Q: A differentiating customer experience? A: These Ingredients
Providing an optimal customer experience is especially crucial during the holidays if you want to converts browsers to buyers. Source: data-driven-marketing.net Continue reading Six Holiday Shopper Insights to Drive Your Customer Experience
Fritz Simons, global managing director and co-founder of Carmudi, is regarded as one of the world’s leading authorities on competitive advantage and go to market strategy. Source: futurecmo.org Continue reading Carmudi’s Co-Founder on Entrepreneurship, Ecosystems and eCommerce