Public Computing and the Next Gang-of-Four – Forbes

Found at Public Computing and the Next Gang-of-Four – Forbes.

The “Gang of Four” theory is one of the most interesting features of the modern consumer IT industry. In an article in TechCrunch in May, Eric Schonfeld sketched out the basic idea:

Every technology era has its four horsemen driving growth and innovation. In the 1990s it was Microsoft, Intel, Cisco, and Dell. Today, there is a new “gang of four,” as Google chairman Eric Schmidt puts it. They are Google (of course), Apple, Amazon and Facebook, and they are behind the consumer revolution on the Internet today.

Is the Gang of Four phenomenon real? In what way? Under what conditions do such gangs appear? When do membership shifts occur in the gang? Can we find the same dynamic in the brick-and-mortar world?

Public Computing and the Next Gang-of-Four – Forbes.

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David Armano’s Human Business Is Social Business

Last week David Armano  had the honor of performing the opening Keynote at Community Conference 2011 hosted in Copenhagen Denmark. A delightful, high quality event with attendees coming from all parts of Scandinavia and Europe, it also featured talks from Dell’s Bill Johnston and Good Magazine’s Max Schorr.

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Seth’s Blog: Organizing for joy

Joy and let not us forget the relevance of joy for customers

Found at Seth’s Blog: Organizing for joy.

Organizing for joy

Traditional corporations, particularly large-scale service and manufacturing businesses, are organized for efficiency. Or consistency. But not joy.

McDonalds, Hertz, Dell and others crank it out. They show up. They lower costs. They use a stopwatch to measure output.

To be continued at



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