Public Computing and the Next Gang-of-Four – Forbes

Found at Public Computing and the Next Gang-of-Four – Forbes. The “Gang of Four” theory is one of the most interesting features of the modern consumer IT industry. In an article in TechCrunch in May, Eric Schonfeld sketched out the basic idea: Every technology era has its four horsemen driving growth and innovation. In the 1990s it was Microsoft, Intel, Cisco, and Dell. Today, there is a new “gang of four,” as Google chairman Eric Schmidt puts it. They are Google (of course), Apple, Amazon and Facebook, and they are behind the consumer revolution on the Internet today. Is the Gang of … Continue reading Public Computing and the Next Gang-of-Four – Forbes

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David Armano’s Human Business Is Social Business

Last week David Armano  had the honor of performing the opening Keynote at Community Conference 2011 hosted in Copenhagen Denmark. A delightful, high quality event with attendees coming from all parts of Scandinavia and Europe, it also featured talks from Dell’s Bill Johnston and Good Magazine’s Max Schorr. Photocredit:  velodeath Related articles Social Organizations and IT Leadership: Resources (AuthenticOrganizations.com) What SXSW Taught Me About Building A Serendipity Engine (thesocialorganization.com) Podcast Mondays: Sharing Means Connecting (garious.com) Influence, Context, and Triggers (conversationagent.com) Continue reading David Armano’s Human Business Is Social Business

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Seth’s Blog: Organizing for joy

Joy and let not us forget the relevance of joy for customers Found at Seth’s Blog: Organizing for joy. Organizing for joy Traditional corporations, particularly large-scale service and manufacturing businesses, are organized for efficiency. Or consistency. But not joy. McDonalds, Hertz, Dell and others crank it out. They show up. They lower costs. They use a stopwatch to measure output. To be continued at http://sethgodin.typepad.com/seths_blog/2010/10/organizing-for-joy.html Photocredit: http://cyclop.tumblr.com   Related articles Conversation Agent: Customer Service Made Simple (fredzimny.wordpress.com) Leaders Set the Tone for Customer Service (fredzimny.wordpress.com) The Customer Service Paradox: Companies vs. Customer…Guess Who’s Right (fredzimny.wordpress.com) The Evolving Social Organization (jarche.com) Agree with Valeria … Continue reading Seth’s Blog: Organizing for joy

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Recommended slidedeck Four Laws of Social Business (Jeremiah Owyang, Altimeter Group)

Image by thekenyeung via Flickr Four Laws of Social Business (Jeremiah Owyang, Altimeter Group) View more presentations from SMASH Summit. Related articles by Zemanta SMASH Social Media: Four Rules of Social Business (slideshare.net) Social CRM Webinar Part 1: The 5Ms and Marketing Use Cases (Slides and Recording) (web-strategist.com) Social Strategy 3/3 Webinar Recording and Slides: Getting Your Company Ready (web-strategist.com) Social Media Measurement That Works: Monitoring, Measurement and SocialCRM Primer (slideshare.net) Quick Thoughts on Social Media – Google vs. Radian6? (webmetricsguru.com) White paper on social media & CRM (barbgibson.x.iabc.com) Continue reading Recommended slidedeck Four Laws of Social Business (Jeremiah Owyang, Altimeter Group)

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