‘Handpicked for You!’ – Gateway for New Business Opportunities by Nishant Bhaskar

When I see ‘Chef’s Pick’ on the menu, quite often I am tempted to pick it for my order. As a teenager, I used to wait for the arrival of Reader’s Digest every month. There is something weirdly beautiful about things that are handpicked. Even as internet giants such as Google and Amazon, strive to make their recommendation engines smarter, the good old handpicking thrives in various forms as competing alternatives. Let’s look at four interesting examples:MistoBox – MistoBox enables people to discover coffee from around the world, like never before. The company chooses and sends four coffee samples every month to…

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Who Owns The Customer Experience? – RetailWire

Who Owns The Customer Experience? RetailWire Whether it is a chief customer officer, chief omni-channel officer or another C-level executive, retailers are debating the advantages and disadvantages of assigning an owner of the customer experience. See on http://www.retailwire.com Related articles Who is building the institutions of the Twenty-First Century ? (serve4impact.com) Leadership: Are You Disruptive? #peopleskills #innovation – Kate Nasser (serve4impact.com) Solving Problems with Design Thinking: A book review by Bob Morris (serve4impact.com) You: Managing Complexity Is the Epic Battle Between Emergence and Entropy (serve4impact.com) You: Mapping Business Value to UX: Part 2 :: UXmatters (serve4impact.com) Big Data And Social Collaboration Will…

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CMO Tenure Is Not The Problem

See on Scoop.it – Designing design thinking driven operations Causal relationships and drivers have created the revolving door and short CMO tenure. Perspective based on human nature’s resistance to believing truth. See on steinvox.com Photocredit: http://coffeenotes.tumblr.com/ Related articles Design Thinking Meets a Community Action Projec… No Contest: The Cost of Crowd-based Social Innovation Design Thinking Action Lab Debunking the Myth of Innovation The Big Rethink 2014 | Economist Conferences UK Choosing the right digital stakeholder engagement channels  

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Choosing the right digital stakeholder engagement channels

See on Scoop.it – Designing design thinking driven operations Stakeholder engagement – the digital way! See on http://www.engagingcities.com Photocredit:  coffeenotes Related articles A Multi-channel Approach to CSR (Corporate Social Responsibility): A PR Perspective Show You Care: Four must-have strategies to build feedback channels in your organization How To Be A Digital Leader – Forbes Resources for designers – Government Service Design Manual 10 Questions to Ask Before Choosing an Email Marketing Company How To Build a High-Performing Digital Team

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Behavior First, Design Second

See on Scoop.it – Designing design thinking driven operations An Interface and Product Design blog by Joshua Porter (“As designers we must remember that behavior comes first.” – @bokardo http://t.co/Bb52xnyTmG)… See on bokardo.com Photocredit:  thepastels) Related articles Now What? Design Thinking Mindset I say #failup! | DEEP Design … Forget Design Thinking, but not design thinking [The Facts] Infographic: What Does It Cost to Fail at Custo… Chobani’s Mike Lee: Product Focus And Design Th… The Highs and Lows of “Design Thinking” – Metropolis Magazine Psychology for Marketers: 9 Revealing Principles of Human Behavior  

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