This week top’s posts

Forget shareholders, maximise consumer value instead – Telegraph Early october top posts Slide5hare World’s Best Design Schools: Teaching Design Thinking – BusinessWeek Public Computing and the Next Gang-of-Four – Forbes Taly Weiss 2020 Predictions for future innovations Photocredit: http://tumblr.com/ZqozXyAgYG4_ Related articles Top Posts (the past week) (serve4impact.com) Weekend read? Serve4impact top posts! (serve4impact.com) Last week top posts (serve4impact.com)

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How design thinking can be applied to business organisations …

Via Scoop.it – Designing designed customer service The process, principles and attitudes of designers are what constitute ‘design thinking’ and while many other professionals and disciplines share similar processes (eg. crafting strategy, facilitation), principles (eg. Show original Related articles Design Thinking Demystified – Deloitte’s Online Practice (serve4impact.com) Books on design thinking | Collective Next (serve4impact.com) Design & Thinking – a documentary (serve4impact.com) Zaana Howard’s design thinking for library experiences (amongst others) (serve4impact.com) The Map of Design Thinking | | Innovation Strategies | Scoop.it (serve4impact.com)

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