Employee Engagement & the Passionate Worker

I posted about The Shift Index in the not recent past. At a round table at Teleperformance Maastricht we discussed about how e-sat impacts c-sat.  Love this post and therefore included

Found at http://theparallaxview.com/2011/05/the-passionate-worker/

A Tweet by John Hagel caught my eye last week:

John was referring to one of the findings of The Shift Index, as published by John and his team at Deloitte.

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ID and Other Reflections: 2010 in Retrospect: Top Few Blogs and Books

Really love this list.

Found at ID and Other Reflections: 2010 in Retrospect: Top Few Blogs and Books.



  1. The Power of Pullby John Seely Brown
  2. The Difference: How the Power of Diversity Create Better Groups, Firms, Schools and Societiesby Scott E. Page
  3. The Driveby Daniel Pink
  4. The Adventures of Johnny Bunkoby Daniel Pink
  5. Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning, and Performanceby Marc J. Rosenberg
  6. The Checklist Manifesto: How to Get Things Rightby Atul Gawande
  7. The Future of Managementby Gary Hamel
  8. Here Comes Everybody: The Power of Organizing Without Organizationsby Clay Shirky
  9. Collaboration: How Leaders Avoid the Traps, Create Unity, and Reap Big Resultsby Morten Hansen
  10. Getting Things Doneby David Allen
  11. Building Expertise: Cognitive Methods for Training and Performance Improvementby Ruth Colvin Clark
  12. Pragmatic Thinking and Learningby Andy Hunt
  13. Social Media for Trainersby Jane Bozarth
  14. The New Social Learningby Marcia Conner and Tony Bingham
  15. The Non-Designer’s Design Bookby Robin Williams
  16. Crucial Confrontationsby Kerry Patterson
  17. Man’s Search for Meaning by Viktor E. Frankl
  18. Working Smarter Fieldbook

Start reading at ID and Other Reflections: 2010 in Retrospect: Top Few Blogs and Books.

Photocredit: http://showmeabike.blogspot.com/

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The Dilbert paradox | The Ideas Economy

John Hagel, Kris Hagerman and John Seely Brown
Image by Joi via Flickr

Found at The Dilbert paradox | The Ideas Economy. performance pressures mount in our global economy, competitive success will increasingly depend on resolving the Dilbert Paradox.

What is the Dilbert Paradox? If you ask any senior executives what their top priorities are, they will inevitably respond that talent is one of their top priorities. Got it. But then look at all the enormously popular cultural artifacts like Dilbert and The Office that so graphically demonstrate the absolutely stultifying effect of our daily work environments on talent. How do we reconcile these two observations?

(by Ben Torode)

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Recommended video watch: Video Book Club: The Power of Pull

Found atNext Level Blog.

Video Book Club: The Power of Pull

Happy end of summer everyone. Probably like a lot of you, I spent some time in August catching up on my reading. So, I’m back with the Video Book Club series and this week’s installment features The Power of Pull by John Hagel III, John Seely Brown and Lang Davison.

If you’ve been trying to figure out what it takes to lead and thrive in the information economy, you need to take a look at this book. Backed by a lot of research and some interesting case studies, the authors offer a wealth of provocative ideas on how to operate in the age of the internet. They also have a real gift for simplifying complex concepts with short, memorable phrases.

I talk about three of those phrases that landed with me in the video.

To be continued at Next Level Blog.

Photocredit: Batikart

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Reading A Leadership Blog: How Many Surface Areas Do You Have?

Photo credit by Chainthug

I frequently blog about the profound insights of John Hagel III.  Having read (and being impressed by his latest) my primary appreciation dealt with the perfect implications for any person and professional. This recent post stresses one major relevant facet. Thinking and acting in an integral way.

Have fun connecting and integrally acting.

Found at Leading Blog: A Leadership Blog: How Many Surface Areas Do You Have?.

Power of Pull

How many points of contact do you have with the world around you?

If we limit ourselves to one area or experience, then we limit our exposure and growth.

If we depend too much on one facet of our lives, we isolate ourselves from the world around us and we end up missing what is really going on.

In The Power of Pull the authors share their conversation with entrepreneur Jack Hidary. He explains that people overlook obvious situations because they “paint themselves into a corner such that their entire interaction with the outside world is mediated through this one facet. Then they’re unable to critically analyze where they are. That’s how they end up going down with the ship.”

To be continued at http://www.leadershipnow.com/leadingblog/2010/07/how_many_surface_areas_do_you.html

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Highly, highly recommended book review Of Push and Pull @ confused of calcutta

Found at http://confusedofcalcutta.com/2010/04/25/of-push-and-pull

My thanks to Bob Davidson (oybay on flickr) for letting me use the wonderful shot above.

Those of you who know me well will also know that I have had a soft spot for the writings of John Seely Brown and John Hagel for some time now. [I’ve found 15 mentions of the word “Seely” alone in the past five years].  The Social Life of Information is one of the most important books I’ve read in the past 20 years. Similarly, ever since I saw the two Johns present the findings that formed the material for The Only Sustainable Edge, I’ve been tracking what they’ve been doing with keen interest.

To be continued at http://confusedofcalcutta.com/2010/04/25/of-push-and-pull

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Recommended Read: A Better Way to Manage Knowledge by John Hagel III and John Seely Brown (HBR)

Social Media Club SF/SV - John Hagel
Image by thekenyeung via Flickr

Found at http://blogs.hbr.org/bigshift/2010/01/a-better-way-to-manage-knowled.html

We give a lot of talks and presentations about the ways and places companies and their employees learn the fastest. We call these learning environments creation spaces — places where individuals and teams interact and collaborate within a broader learning ecology so that performance accelerates

To be continued at http://blogs.hbr.org/bigshift/2010/01/a-better-way-to-manage-knowled.html

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