1 deck, 1 infographic dealing with customer service and social media: consistent?

Via http://links.eqentia.com/520b2ad1536d771f/?dst=http://socialmediatoday.com/clifffigallo/331969/survey-results-perceptions-customer-service-delivered-through-social-media&utm_campaign=visibli&utm_source=scrm&utm_medium=twitter Via Marketingfacts Photocredit:  comfort-eagle Related articles Bertrand Duperrin: Infographic: Is Social Media A Viable Customer Service Channel? (fastcompany.com) Bertrand Duperrin: Links for this week (weekly) (duperrin.com) Edelman Melbourne opens new Collins Street office (mumbrella.com.au)

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Recommended report: Digital influence index (june 2010)

Photo credit: Sarah Scheideman. Digital influence-index View more documents from Marketingfacts. Related articles by Zemanta Digital Influence Index – Fleishman Hillard & Harris Interactive (webmetricsguru.com) Fast Company Looking for the Most Influential Person Online (wiredprworks.com) Adapting to the Digital Age (search.japantimes.co.jp) Is the Influence Project interesting or is it just a lame popularity contest? (techstartups.com) What is Social Influence Marketing? (slideshare.net)

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