Recommended Rick Man’s deck Things to consider when building a brand and creating content online

Things to consider when building a brand and creating content online View more presentations from Rick Mans. Related articles by Zemanta Intriguing deck: Customer experience program KLM (via Fredzimny’s CCCCC’s) (fredzimny.wordpress.com) Photocredit: http://cyclechic.blog.hu/

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Harry Brignull’s Mental Models, Service Design & The Problem With Convergence

Mental Models, Service Design & The Problem With Convergence View more presentations from Harry Brignull. Related articles by Zemanta CEX sells: Goodbye Process-Thinking. Hello Design-Thinking (fredzimny.wordpress.com) Does the no in Innovation stand for Unnovation? (fredzimny.wordpress.com) Ten top issues in adopting enterprise social computing (blogs.zdnet.com) Yes, Your Social Media Strategy Needs Design (blogs.harvardbusiness.org) As Business Process Productivity Hits A Wall: resolutions for 2010 (fredzimny.wordpress.com) R&D 2.0: Fewer Engineers, More Anthropologists (blogs.harvardbusiness.org)

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Checking out Helge Tenno’s Context, value and the new marketing economy

Context, Value & The New Marketing Economy View more documents from Helge Tennø. Related articles by Zemanta Twitter Marketing Secrets ” How to Unlock the Power of Persuasive Marketing on Twitter (wealthyways4you.com) Important Design Considerations For Creating A Catalog With Modern Graphics (wealthyways4you.com) Is Your Web Presence Multi-Use (chrisbrogan.com) As Marketing Shifts Back to the Everyman (chrisbrogan.com)

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Checking out Stefan Moritz Practical Access To Service Design

View more documents at  Fred Zimny (through Graham Hill). Related articles by Zemanta Bruce Temkin: Customer Service Attracts Loyal Customers (fredzimny.wordpress.com) Adding a New Face to Customer Service (crm-daily.com) Checking out Microgeist’s the Future of 4G, Twitter and Google Wave (fredzimny.wordpress.com) “Service Design” / “Customer Experience Design” (peterme.com) Mental Models, Service Design & The Problem With Convergence (90percentofeverything.com)

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