@Forrester ‘s blog: How To Transform Your Technology Infrastructure: Our New Playbook Is Your Guide

via Forrester Blogs DaveBartoletti I want to join Glenn O’Donnell in introducing The Infrastructure Transformation Playbook. The entire I&O team has been working on research for this playbook in the last year, and we think it should be your starting point as you plan your infrastructure priorities for 2015. Cloud and the digital business imperatives you face in 2015 are the external forces driving this transformation. What it means for your internal organization is now’s the time to get serious about service design and service delivery. As Glenn, the research director guiding this playbook, says: “Your future lies not in … Continue reading @Forrester ‘s blog: How To Transform Your Technology Infrastructure: Our New Playbook Is Your Guide

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Michael Brito’s deck The Rise of the Social Customer and Their Impact on Business

Photocredit: uriouscuriosities: Related articles The Difference Between Social Business & Social Brand (blogworld.com) Author Michael Brito Discusses His New Book “Smart Business, Social Business” (Exclusive) (stevefarnsworth.wordpress.com) House Tour and Interview With Interior Designer Maria Brito (casasugar.com) September top decks (serve4impact.com) (Report) Social Media Crises On Rise: Be Prepared by Climbing the Social Business Hierarchy of Needs (web-strategist.com) Continue reading Michael Brito’s deck The Rise of the Social Customer and Their Impact on Business

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The Age Of The Disruptive Thinker! — Paul Castain’s Sales Playbook

Found at The Age Of The Disruptive Thinker! — Paul Castain’s Sales Playbook. According to PC Magazine, “Disruptive Technology” is ” A new technology  that has a serious impact on the status quo and changes the way people have been dealing with something, perhaps for decades.” Read all at The Age Of The Disruptive Thinker! — Paul Castain’s Sales Playbook Photocredit: http://bikesandgirlsandmacsandstuff.tumblr.com Related articles Five Disruptive Technology Game Changers (ebongeek.com) The Four Personas of the Next-Generation CIO (blogs.hbr.org) A Disruptive Solution for Health Care (blogs.hbr.org) Continue reading The Age Of The Disruptive Thinker! — Paul Castain’s Sales Playbook

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