Service 2.0 Hub

Via Scoop.it – Designing design thinking driven operations A blog for Service 2.0 research project in Service Innovation & Design at Laurea University of Applied Sciences. I envision agile, wiki, open, remixible, crowd-sourced and long-tail future services. Via blog.service2.org Photocredit:  andrew sea james Related articles Inspiring New Futures: Design Thinking 2: Immersion – don’t give … (serve4impact.com)

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Human Design Action’s User Focused Guide to Design Research

Found at Human DesignA User Focused Guide to Design Research. Inspiration and Experience A User Focused Guide to Design Research Posted by Alex in Design For People Designing For Your User Being a good Interaction Designer means Read all at Human DesignA User Focused Guide to Design Research. Photocredit: byeblos: Related articles culturalbytes – Tricia Wang, Design Research: A Methodology for Creating User Identified Services (serve4impact.com)

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The future of learning preparing for change

For the sake of full disclosure: i am project manager at the Open University Via Scoop.it – Serve4impact: designing design driven operations For the sake of full disclosure: i am project manager at the Open University Authors: Christine Redecker, Miriam Leis, Matthijs Leendertse, Yves Punie, Govert Gijsbers, Paul Kirschner, Slavi Stoyanov and Bert Hoogveld Editors: Christine… Via http://www.slideshare.net Related articles European project CEFcult presents a learning environment for intercultural communicative competence training (celstec.org)

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Personas and Female Mindstyles | Creative Companion Christof Zürn – the blog

Found at Personas and Female Mindstyles | Creative Companion Christof Zürn – the blog. This year I did one of my biggest projects on how to compile and communicate user insights from consumer research together with quantitative research on women. Read all at Personas and Female Mindstyles | Creative Companion Christof Zürn – the blog.   Photocredit:  roadkillmelone Related articles Book review: Design at your service (serve4impact.com) Servicedesign.tv – Blogs – On Service Design Critique # 1 (serve4impact.com) James Clinton Spohrer Holistic service engineering (serve4impact.com)

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Recommended: Temkin Group’s 1st Anniversary

Recommended: #CRM #C Temkin Group’s 1st Anniversary Thanks! – We are very happy to announce that Temkin Group is now… http://ow.ly/1cqFW4 Related articles CXPA – The right idea at the right time for Customer Experience professionals (customerthink.com) How Consumers Give Feedback (customerthink.com) CRM Idol 2011: The Open Season (myventurepad.com) Temkin Group Research Finds That Voice of the Customer Programs will Radically Change Market Research Industry (pr.com) CRM Idol 2011: The Open Season (thecustomercollective.com)

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