Enterprise 2.0: social networks behind the firewall

View more presentations from randywoods. Related articles by Zemanta Loving Enterprise 2.0 and quality (duperrin.com) For Positive Enterprise 2.0 ROI, Build an IT HR Partnership (fredzimny.wordpress.com) Enterprise 2.0 Free e-book (fredzimny.wordpress.com) Dion Hinchcliffe onAssessing the Enterprise 2.0 marketplace in 2009: Robust and crowded (fredzimny.wordpress.com) Social CRM – rescuing CRM from its hijacking (fredzimny.wordpress.com) The Nexus of Defined Business Process and Ad Hoc Collaboration ” Together, We Can! (fredzimny.wordpress.com) Enterprise 2.0 measurement and metrics | IT Project Failures (fredzimny.wordpress.com) Marketing 2.0: Enterprise 2.0 is coming: 30% of executives see social networking belonging to their business strategy (fredzimny.wordpress.com) Enterprise 2.0 the next big thing.…

Rate this:

This needs your vision: Managing beyond Web 2.0 McKinsey Quarterly

Post found at Managing beyond Web 2.0 – McKinsey Quarterly – Business Technology – Strategy Companies should prepare now for the day when Web 2.0 morphs into Web 3.0. JULY 2009 • Donna L. Hoffman, This is a Conversation Starter, one in a series of invited opinions on topical issues. Read the essay, then share your thoughts by commenting. It’s hardly news that the Internet has evolved into the primary vehicle for communication, information, and commerce. But in a surprising twist, today’s online customers—as both producers and consumers of their own content and services—ferociously guard their online experiences. This trend, which goes…

Rate this:

Dion Hinchcliffe: Ten top issues in adopting enterprise social computing

This blog has several items that refer to the excellent work of Dion Hinchcliffe. This post reflecting on The Engagement report is included because it reflects the intellectual and operational doubts that managers like me (even as I am an advocate) have about the adaption (and indeed, adaption is not implementing or managing) of social media in the corporate world. This post stimulated my thinking, created further insights for me how to adapt social media in an enterprise environment but also what it implies for me on a professional or personal level. Working assumption for me at this moment: debate to be…

Rate this:

A resolution for your annual plan 2010: a social customer care plan

The Social Customer Care Plan View more documents from Yianni Garcia. Related articles by Zemanta Debunking The Myths of Social Media (futurelab.net) Do You Have Social Media Integrity? (bizzia.com) Four Signs Your Social Media Expert May Be Bad for Business (davidwmullen.com) Putting “Social” Back Into Social Media (bizzia.com) Are We Forcing Social Media Tunnel Vision on Young PR Pros? (davidwmullen.com) 5 Myths of Customer Service (custserv.gbwatch.com) Don’t Trade Customer Satisfaction for Call Center Efficiency (crmbuyer.com) Hey! I Am the Customer! (lockergnome.com)

Rate this:

9 Months after the initial posting still worth reading: Ogilvy twitter for business

Related articles by Zemanta How to Build a Product with Your Community Slidecast (slides+audio) (loiclemeur.com) Earning Your Media (continued) (avc.com) About the community, by the community (sociallyminded.co.uk) Managing Twitter within Organizations with TweetFunnel (lexnetcg.com) Four Signs Your Social Media Expert May Be Bad for Business (davidwmullen.com) Are We Forcing Social Media Tunnel Vision on Young PR Pros? (davidwmullen.com) Putting “Social” Back Into Social Media (bizzia.com) Optimize your Social Media Efforts (bizzia.com) Measuring Your Social Media Effort (bizzia.com) Debunking The Myths of Social Media (futurelab.net)

Rate this: