What if you could go back in time, and join up with Alan Cooper, Jared Spool, Don Norman, Jakob Nielsen, and others to help forge the … Continue reading Service Design: Your Next Career Move
[ Service Design: A Toolkit for Assessment, Insight and Improvement – Joe Marquez and Annie Downey Sourced through Scoop.it from: http://www.slideshare.net Continue reading Service Design: A Toolkit for Assessment, Insight and Improvement
Founded in 2010, the Service Science Factory (SSF) has established itself as a leading player in the area of service innovation in the Netherlands. As … Continue reading Maastricht University, Service Science Factory | Maastricht | Netherlands
In our field, we often tend to hear the phrase Service Design. Service Design is basically applying holistic user-centred design methods and processes to on- and … Continue reading What is Service Design?
In order to do great work you need to influence more parts of the design process than creating wireframes, mockups, or usability test reports. In this … Continue reading Improve your design process and expand your influence – UX Amsterdam