We are looking for service design consultants to join our team and work on a range of exciting projects in the UK and abroad. We are … Continue reading Livework Career opportunities Service design consultants –
SCAD Service Design students proudly (should I say courageously…) present the first product based on the Service Design Taxonomy. Actually, it all started with an analysis … Continue reading The Service Design Huddle: a taxonomy at your service.
DAY TWO – OCT 3rd 2015 at Global Service Design Conference NYC AFTERNOON SESSIONS / /WORKSHOP more info at: http://bit.ly/1l91IxT Sourced through Scoop.it from: http://www.slideshare.net Continue reading Recommended deck Desiging Playful Sustainable Service Design Handovers
most legacy luxury brands are failing at delivering service, especially online, writes ana andjelic. If you happen to order something from Balenciaga.com, better hope that it … Continue reading Is Service Design Luxury’s New Battleground?
1. Changing change management Research tells us that most change efforts fail. Yet change methodologies are stuck in a predigital era. It’s high time to start … Continue reading Most popular with mckinsey.com readers in Q3 2015 #business #change #digital