Conversation and Collaboration: The Next Generation of Working Practices

Today’s enterprises are seeing and experiencing the value of both social software and cloud-based content collaboration systems. See on http://www.wired.com Related articles Conversation and Collaboration: The Next Generation of Working Practices (wired.com) Social Software is Enabling the Old “to-do” List to Make a Comeback (billives.typepad.com) 2010 Update on IBM Social Software Efforts: Part One (billives.typepad.com) Study: The Consumer Potential of Collaborative Consumption – Collaborative Consumption (serve4impact.com) Jive Updates Flagship Software, Intros Cloud-Based Customer Platform (cmswire.com) Igloo Positioned in Magic Quadrant for Social Software in the Workplace (virtual-strategy.com) Photocredit: http://coffeenotes.tumblr.com/   Continue reading Conversation and Collaboration: The Next Generation of Working Practices

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Perfected Social Business? Good, Because Here Comes the Collaborative Economy

See on Scoop.it – Designing design thinking driven operations If you’re still trying to get a handle on social business, hang on to your bootstraps. See on http://www.cmswire.com Photocredit:  amorcarnalis Related articles Social Collaboration & Work – The essence of digital Business What is a Social Business? How Companies Can Move Past a Trough of Disillusionment in Social Business Social Media vs. Social Business Collaboration #infographic Every Business Is (Or Should Be) a Social Business How real is social business? Continue reading Perfected Social Business? Good, Because Here Comes the Collaborative Economy

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The social enterprise by McKinsey Chief Marketing & Sales Officer Forum

Social really is here when it comes to the enterprise. Many see the role of social in consumer-focused businesses but have not absorbed what it means for the enterprise. Social is having a direct impact in 5 areas: 1. DIY prospecting: Customers conduct research on products and services well ahead of the official start to the sales cycle 2. Peer influence: Customers “pulse” their peers at every step of the journey 3. Trial before purchase: User testing requires grassroot support. It’s no longer a single decision instance rather smaller purchase bundles 4. Buyer & user are the same: The phenomenon … Continue reading The social enterprise by McKinsey Chief Marketing & Sales Officer Forum

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Dreamforce and Social Enterprise Realities – Information Management (blog)

Dreamforce and Social Enterprise RealitiesInformation Management (blog)What is Happening? To no one’s surprise, this year’s Dreamforce – the annual Salesforce.com conference/event/customer festival – is all about enterprise and social business. Read all at  www.information-management.com Photocredit: Cruiser (via Studio d’Xavier) Related articles Dreamforce 12: Social business capabilities evolve in the cloud DreamForce 2012: Salesforce.com Makes Bid for New Markets Dreamforce 2012: LiveOps Says Social Customer Service Is Not a Choice – It’s a … – The Herald | HeraldOnline.com A Dreamforce 2012 Preview: Predictions, Expectations, and More The Social Business Equation: Connection + Engagement + Trust + Transparency DreamForce 2012: Salesforce.com Makes Bid for … Continue reading Dreamforce and Social Enterprise Realities – Information Management (blog)

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The rise and ohoh rise of the collaborative organization

The core This is a nuts-and-bolts guide. Jacob Morgan provides the information, insights and a strategic framework you need to use emergent   collaborative software behind your company‘s firewall to solve business problems, unearth new opportunies   and to drive innovation. This book is about enterprise 2.0. As defined as the use of emergent social software platforms by business in  pursuit of their goals regardless of whether it is inside or outside the firewall. Jacob Morgan is the principal and co-founder of Chess Media Group, a management consulting and strategic advisory firm on collaboration. He is the author of his … Continue reading The rise and ohoh rise of the collaborative organization

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