TEDxESADE – Henry Chesbrough – Open Services Innovation

  – Open Services Innovation – Rethinking your business as a service company – Co-create with customers – The value of openness – New business platforms and business models About Henry Chesbrough: Henry Chesbrough is a Professor at ESADE and father of the term ‘open innovation’, one of the concepts behind the creation of ESADE Creapolis. He is currently Adjunct Professor and Executive Director of the Center for Open Innovation at the Haas School of Business at the University of California, Berkeley.His research topics include: innovation in organisations; the structuring and management of research and its development; management of intellectual … Continue reading TEDxESADE – Henry Chesbrough – Open Services Innovation

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Reading @Blogging Innovation: Voice of the Emergent Customer

Blogging Innovation: Voice of the Emergent Customer – Innovation blog articles, videos, and insights. Voice of the Emergent Customer by Drew Boyd Are some customers better than others at developing new concepts? Professor Donna L. Hoffman at the University of California Riverside thinks so. Emergent customers have a unique ability to “wrap their head” around a new concept and improve it. She created a scale to identify them so companies hear the voice of the ‘right’ customer during new product development. Emergent customers are better at imagining how concepts address latent unmet needs. Dr. Hoffman describes it as a “unique constellation of … Continue reading Reading @Blogging Innovation: Voice of the Emergent Customer

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Can you identify when collaboration is bad for you(r company) (book & video hint)

Can you identify when internal collaboration is bad for your company? Do you create cross-unit collaboration for collaboration’s sake? Internal collaboration is almost universally viewed as good for organisations. Leaders routinely challenge employees to tear down silos, transcend boundaries, and work together in cross-unit teams. Yet, while some collaborative efforts achieve spectacular synergies, many actually backfire, wasting time, money and resources. Why does this happen and how can you avoid it? Based on 15 years of research, Professor Morten Hansen’s new book, Collaboration: How Leaders Avoid the Traps, Create Unity and Reap Big Results, provides leadership with a very solid … Continue reading Can you identify when collaboration is bad for you(r company) (book & video hint)

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