Technology Trends Changing Consumer Behavior – Presentation at Zappos

Presentation given at the Zappos HQ on trends changing consumer behavior in email, mobile, social and digital marketing. The future of marketing is very much d… Source: http://www.slideshare.net     Continue reading Technology Trends Changing Consumer Behavior – Presentation at Zappos

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How to create a Road Map for Great Customer Support

Another fine guest post by Stefanie Amini, Marketing Director, WalkMe An open and honest orientation towards customer problems is the key that opens the door to marketing success. In business, there are only two ways to create and sustain a superior performance on the long run: an exceptional customer care and constant innovation. A company that adopts the marketing concept philosophy sees the client as the principal driving force behind his work, believing that business can only survive if it can satisfy his needs. In a competitive market economy, buyers can choose what, when and where to buy, or whether … Continue reading How to create a Road Map for Great Customer Support

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Week resolution: Delivering Happiness

Related articles Getting Random with my Resolutions (imperfecthappiness.wordpress.com) Learning about happiness from the CEO of Zappos (venturegal.com) Zappos Comes To Android, Makes Spending Money Easier Than It Should Be (androidpolice.com) What Happens in Vegas Shouldn’t Stay in Vegas – Especially if You Like Shoes from Zappos (smartzonepsychology.blogspot.com) Zappos Shutting Down Canada Site, Ending Shipping to Canada (shoppingblog.com) Official Zappos App For Android Available In the Market (pocketnow.com) Continue reading Week resolution: Delivering Happiness

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