How to create a Road Map for Great Customer Support

Another fine guest post by Stefanie Amini, Marketing Director, WalkMe An open and honest orientation towards customer problems is the key that opens the door to marketing success. In business, there are only two ways to create and sustain a superior performance on the long run: an exceptional customer care and constant innovation. A company that adopts the marketing concept philosophy sees the client as the principal driving force behind his work, believing that business can only survive if it can satisfy his needs. In a competitive market economy, buyers can choose what, when and where to buy, or whether to buy…

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Week resolution: Delivering Happiness

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